Have you ever heard the phrase often used in the work world: “It’s not personal, it’s just business”?
For Sunrooms and More president and owner Jerod Hagen and the rest of the team, it’s the other way around. It is never “just business” – it’s always personal.
So when you invite us into your home to make an improvement for your family, it’s a matter of personal pride as your neighbor that you get exactly what you want. It’s your home and our good name in the Lexington community. That’s why Jerod Hagen has always made it our number one priority to give you the best quality products and the kind of customer service you don’t find anymore. And we back it all with a written warranty that we know you won’t need – but it’s there if you do.
Our Warranty is our Personal Promise to You.
Your TEMO product comes with the strongest warranty in the industry – a lifetime transferable manufacturer’s warranty. Plus, unlike many other home improvement companies in Lexington and elsewhere, we stand by our installation with our own written two-year warranty on all labor. Your satisfaction on the sunroom and labor is 100 percent guaranteed and backed in writing.
Owner-Direct Customer Service
At Sunrooms and More, you’ll deal directly with Jerod Hagen and other members of our Lexington management team. That means personal service all the way through. From helping you design the perfect sunroom, basement or patio cover to hands-on involvement in the installation – and everything in between.
Communication. We have a “do whatever it takes” work ethic. That starts with regular phone calls to keep you involved and informed at every step. And it includes being available to you whenever you need us, even long after the project is done.
Quality. We only provide the highest quality products on the market today, built by TEMO, the company that invented the thermal concept 35 years ago. And did you know that TEMO engineers sunrooms that can withstand a Category 4 hurricane? When Jerod Hagen discovered TEMO, he knew he had found the only sunroom he could trust our name to – and that our neighbors in Lexington and elsewhere in Kentucky could trust for their families. .
Installation. When it comes to installation, Jerod Hagen and our experienced builders make sure that’s perfect too. Our one-step-at-a-time installation system is organized, safe and neat (we clean as we go!). Nothing is overlooked. Not only will you love your new sunroom, you’ll love the process, with minimal disruption to your life and maximum respect to your home and property.
Certified Experience. We’re very proud that the number one manufacturer of thermal sunrooms awarded Sunrooms and More the exclusive right to be your TEMO Product dealer, serving Lexington and the entire state of Kentucky. We had to prove that we meet the highest standards of quality. Under the guidance of Jerod Hagen, we also completed rigorous manufacturer training to become certified as an authorized TEMO Product design and installation expert.
We look forward to working with you – Neighbor to Neighbor!